Lots of users who begin using their first web hosting account, or switch companies, frequently have enquiries with regard to how specific things are executed or stumble upon difficulties when setting up various things, including e-mails, site settings, etc. That’s why, a lot of hosting companies have prepared documentation with the most popular questions and problems so as to help their clients obtain information swiftly and easily. Consequently, the help desk staff can dedicate more time to actual issues that particular clients may be facing, as the solution for the smaller things will be available on the World Wide Web and clients will be able to tackle them without having to get in touch with the support team. Having comprehensive documentation is vital, especially for new users with no previous experience whatsoever, as the hosting service entails a ton of features and lots of people can get baffled about what action to take. A good knowledge base can both help you carry out the tasks that you want and learn how the hosting service functions in general.
Extensive Online Documentation in Hosting
All Linux hosting that we offer include an extensive knowledge base where you can find everything you may ever need to know in regards to your hosting account. Whether you aim to set up a brand new database, to forward a domain name using an .htaccess file or to create an email account on your PC or feature phone, you can simply read our step-by-step help articles and all the information that you need will be there. When you go to a particular section of your Hepsia hosting Control Panel, you can see articles that are relevant to the functions that can be accessed through it. If you prefer to check the complete article archive and get familiar with all the functions that Hepsia is offering, or simply to read general info about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve made every effort to cover any complication that you might chance upon, but in case you do not find the info that you require, you can always get in touch with us, as our tech support team representatives are available 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will permit you to access the in-depth online help documentation that we have compiled for you. The articles themselves include generic info about our services, educative guides about the separate features that you can use, along with troubleshooting instructions that can help you repair common issues that you might confront. The topics that we have included cover more or less everything, from simple things such as how to host a brand-new domain name in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right side of the page that you’re on, whilst the complete article list can be accessed through the dedicated Help section.